Shipping policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order. Once your order has been processed, you will receive a confirmation email with tracking details.
Please note that during high-volume periods (sales, holidays, or new product drops), processing times may be slightly longer.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
-
Standard Shipping: 5–10 business days
-
International Shipping: 10–20 business days
Delivery times are estimates and may vary depending on your location, carrier delays, or customs processing.
Shipping Destinations
We currently ship to domestic and international locations. If your country is not available at checkout, it means we do not ship there at this time.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number. Please allow up to 24–48 hours for tracking information to update.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by your local government. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Lost or Delayed Packages
We are not responsible for shipping delays caused by the carrier, weather conditions, customs, or incorrect shipping information provided at checkout.
If your package is marked as delivered but you have not received it, please contact the shipping carrier directly first. If you still need assistance, reach out to our support team.
Incorrect Shipping Information
Please ensure all shipping details are correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
